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FAQ
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General Queries
For Learners
For Tutors
Can a learner/tutor reschedule a lesson?
What are the device requirements for video lessons?
Where is SuikaTalk based?
What currency are the lesson prices displayed in?
Can I join lessons in countries with internet restrictions, like China?
What is SuikaTalk?
Is it free to register on SuikaTalk for both learners and tutors?
I can't log in anymore due to too many incorrect attempts. What should I do?
Can I give feedback on the platform?
Is there a refund policy?
Can a learner/tutor cancel a lesson?
Can the tutors and learners check the scheduled lessons as per their time zones?
How much do lessons cost?
What if the lesson was disrupted by technical issues?
What if my teacher didn't show up?
How can I delete my account?
Is there any feature to record audio and video?
How can I schedule a lesson?
How do new learners get started?
What are the trial sessions? How can learners schedule trial sessions?
What payment methods are accepted?
What types of lessons are available?
How can I join group lessons?
How should I report taxes on the income earned from SuikaTalk?
How long should I wait if the student doesn't show up for the lesson?
How can I delete my account?
How do I become a tutor on SuikaTalk?
What are the requirements to become a tutor?
Do I need a real photo for my profile?
Do tutors need to keep their cameras ON during lessons?
Is it difficult to manage lessons with students worldwide due to time differences?
Can I work on other platforms while teaching on SuikaTalk?
Is it mandatory to offer free trial lessons?
Does SuikaTalk provide employment verification letters?
How can I enhance my profile and make it outstanding?
Can I teach lessons using a mobile phone?
Are there any minimum working hours or quotas for tutors?
How do lesson notifications work?
Is there a penalty if a teacher cancels a lesson?
Do I need to create my own lesson plans?
How much will I be paid?
How and when will I be paid?
Got Questions?
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